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production ai
7 posts tagged production ai from Building Agentic AI. Practical writing on agentic AI.
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- Oct 10 2026
On Whose Authority? The Identity Question in AI Agent Security
AI agent security starts with identity: who is acting, with what permissions, and can you trace it afterward. What my unexplained domain cancellation taught me.
· Enterprise · 12 min read
- Jul 27 2026
What an AI Agent Actually Costs Per Resolved Customer Issue
Most AI contact center business cases count too little cost and divide it by the wrong outcome. Price your agent per resolved issue, not per contact.
· Enterprise · 40 min read
- Jul 23 2026
When the Small Language Model Isn't the Bottleneck
On an offline 350M assistant, model choice mattered, and then stopped being the limit. Several failures I blamed on the model started in the system around it.
· Enterprise · 27 min read
- Jul 19 2026
Turn Up AI Autonomy Gradually, Like a Dial, Not an On/Off Switch
Autonomy is not an on/off property of an agent. It is a per-task setting you turn up gradually as the agent earns trust. Here is the dial, and how to move it.
· Enterprise · 18 min read
- Jul 14 2026
The AI Agent Production Readiness Checklist
Twelve checks that decide whether an agent ships. Any red holds the launch until it is green or covered, except four hard blocks that cannot be covered.
· Enterprise · 41 min read
- Jul 05 2026
Forward Deployed Engineering: Why Agentic AI Doesn't Ship Itself
Forward deployed engineering feels new because vendors finally named it. Nine billion dollars in 2026 is the market admitting agentic AI does not ship itself.
· Enterprise · 17 min read
- Jul 05 2026
LangGraph for Voice AI Agents: Strengths, Limits, and Production Risks
LangGraph is the stateful control-flow brain for a voice agent, not the real-time media layer. Where it fits, where it breaks, and how to compose it.
· Enterprise · 15 min read